Ken Blanchard,Margret McBride: The 4th Secret of the One Minute Manager: A Powerful Way to Make Things Better
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Author: Ken Blanchard,Margret McBride
Number of Pages: 124 pages
Published Date: 01 Apr 2008
Publisher: William Morrow & Company
Publication Country: New York, NY, United States
Language: English
ISBN: 9780061470318
Download Link: Click Here
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In the classic bestseller, The One Minute Manager, Blanchard and Spencer Johnson defined the three secrets of good management. Blanchard and McBride now offer a fourth secret, the One Minute Apology--one of the most powerful actions for improving company and employee morale.